How Access Bank’s Advancement in USSD Security Is Protecting Customers From Fraud

Access Bank

How Access Bank’s Advancement in USSD Security Is Protecting Customers From Fraud

NewsReport August 18, 2021

How Access Bank’s Advancement in USSD Security Is Protecting Customers From Fraud

Access Bank PLC introduced the 901911# USSD code, a solution that allows consumers to respond quickly to avoid fraudulent activity on their accounts, in search of best-in-class ways to preserve our customers’ resources.

Customers with any account type can deactivate a USSD profile by dialing 901911# from any phone and entering the registered phone number for the account to be protected, which automatically locks off fraudsters from the account.

Over the years, Access Bank has remained committed to educating its customers, informing and protecting them from fraudsters. The Bank has created dedicated pages on its official website that constantly update customers on the schemes fraudsters employ to defraud them while bringing to public notice the quickest platforms to access help in the event of any suspected fraud case.

In its promise to offer customers more than banking, Access Bank has not wavered in its drive to not only deliver speedy services but also security for all.

Customers of the Bank can report any suspected fraudulent activity immediately to the Bank’s dedicated fraud desk through the following email addresses: frauddesk@accessbankplc.com, contactcenter@accessbankplc.com, stopfraud@accessbankplc.com or by calling the helpline 01-2701005.